Senior Manager I, Business Operations - Walmart Fulfillment Services

Walmart Hoboken, New Jersey
senior manager operations fulfillment fulfillment services operations logistics fulfillment tools manager wfs excel sql
March 26, 2023
Hoboken, New Jersey

Senior Manager Business Operations is a leadership role that is responsible for the operations integration of all facets of WFS fulfillment, primarily within the Reverse Logistics arena. This role will initially be a key interface between Fulfillment Centers, Product Developers, Account Managers, Partner Support staff, Transportation Partners Providers and the WFS business. This Manager will own the performance of our customer return processes to include process improvement and development of tracking and performance measurement measures. As such this role will require Excel, SQL and Tableau skills.

You'll sweep us off our feet if

  • You're a data driven operations minded person with a desire to build partnerships across multiple partners to drive process improvement.
  • You are familiar with Fulfillment Center Operations.
  • Love to jump in with both gloves on, determine the next steps through both concrete experience and data evaluation, then execute improvement.

You'll make an impact by...

  • Leading Daily Operational performance - Develop the tools to better track efficiency of our reverse logistics operations, initially focusing on Customer Returns (RTV) and Liquidations.
  • Build the Tools to Monitor Reverse Logistics Operations - In collaboration with business analysts, build and develop a measures and tools to monitor reverse logistics operations through advanced excel and basic level SQL and tableau application.

About Walmart Ecommerce

We are Walmart eCommerce - the team shaping the future of online shopping by defining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work. With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at .

Minimum Qualifications

  • Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area.
  • 1 year's supervisory experience

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

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